***Email a resume and letter of interest to Sydney@TWST4Girls.org***
Duties of TWST4Girls' Chief Operating Officer
Planning
Nonprofit COO is part of the executive management team and participates in long-term strategic planning meetings. While the Executive Director and board of directors develop broad mission-oriented goals and objectives, the executive management team helps develop the operating strategies to attain those goals. In these meetings, the COO will provide detailed information to team members regarding the performance capabilities of each department, which she has learned through regular meetings with department heads.
Monitoring
A nonprofit COO works with individual department heads to monitor their work, not only ensuring each function stays on track to meet its goals, but also making sure each department understands its role in relation to the other departments and the nonprofit’s mission. For example, if the marketing, development and human resources all needed the IT department’s help on projects, the COO would make the call as to which department IT would help first.
Financial Responsibilities
The COO would work with each department head and the ED to understand needs and look for solutions during a budget crunch, but would make the final determination regarding issues such as which department gets a new computer and which gets an additional staff member.
Human Resources
Works with human resources or ED to ensure the organization meets it staffing needs, including developing plans to maximize volunteer help. Knowing the organization’s personnel capabilities, the COO can determine which projects the organization can pursue, making more effective decisions regarding the operations of different departments. The COO, rather than the ED, might make the final call on hiring, disciplining or terminating certain Directors.
