Computer Literacy Volunteer

Computer Literacy Volunteers (CLV?s)are needed to teach basic computer skills to MAM Employment Services clients. Our CLV?s are expected to bring a strong user?s knowledge of computer basics (basic computer skills, keyboarding, setting up and using email, google searching, using the internet to source job opportunities, using MS Word to create and edit resumes, online job application, tutoring MS Word and Excel basics, and social networking ? especially LinkedIn). The ideal CLV will have not only strong knowledge of the use of computers, but also an ability to communicate and to teach what he/she knows to people who know far less about it. This job requires patience and the ability to recognize that sometimes what seems to our CLV to be a small accomplishment will be seen as an enormous accomplishment to our clients. Our happiest volunteers truly enjoy helping our clients achieve these small victories, knowing they will build into larger victories. The ideal CLV will have schedule flexibility to work at least one scheduled ½ day shift per week, either mornings from 9am to 12:30pm or afternoons from 12:30pm to 4pm. While with good communications we can provide our CLVs with some schedule flexibility, it is important that our prospective volunteers understand that our clients are relying on them to help us provide this important service M-F from 8:30am to 6pm, and CLVs working routine hours are essential to this effort. You will work in a modern computer lab with 16 workstations. It will not be your job to maintain the computers and peripherals, but rather to report problems as you observe them. When there is no client work to be done ? and occasionally there will be no clients ? we ask our CLVs to help us by adding content to our website, www.mamjobsnetwork.org. This is an easy task that is also quite interesting. While you will bring all the basic computer know-how with you, we will teach you our procedures and you will understand how crucial basic computer literacy is to our central mission of helping clients identify and overcome their obstacles to finding and keeping a steady and meaningful job. You will have hands-on one-on-one interaction with clients, with all the challenges and rewards that come with it. You should be able to pass a criminal background check.