Choice Nation Academy is looking for an experienced Enrollment Specialist with sales-ability that believes in providing exceptional service to parents, the school leaders and the communities we serve.
Under the guidance of the Project Manager, the Enrollment Specialist would work remotely to perform an array of administrative tasks providing support and assistance students and families with enrollment, as well as the members on their team, and the parents in our communities. The Enrollment Specialist manages the entire admissions process for new families from scheduling the tour, to following up on their child’s first day in class. We believe that excellence is a choice and our mission is to find the next best candidate to help professionalize our industry by providing the operational support all schools require, but often don’t have consistent access to.
Responsibilities
- Corresponds effectively and accurately with members of the operations team.
- Reports directly to the Project Manager and serves as an integral member of the DW Bridges family.
- Manages processes for all enrollment management activities, follows up with all family inquiries in a timely manner, scheduling & rescheduling tours, engages families post tours and helps to create an environment where families feel welcomed, and excited to have finally found their child care provider of choice.
- Visits Middle and High Schools in Texas to provide counselors and principals with resources for the children through Choice Nation Academy, a DWB Business Partner.
Requirements
- Must have experience in a Customer Relations Management Software and Procare, ChildcareCRM, BrightWheel experience is a plus!
- Knowledge, Skills, Abilities and Personal Characteristics
- Able to perform duties independently with general supervision.
- Basic math skills (addition, subtraction, multiplication and division).
- Ability to operate standard office equipment and follow office procedures.
- Excellent computer, software, communication, interpersonal, and relationship-building skills.
- Must be a self-starter.
- Ability to communicate with all levels.
- Effective oral and written communication skills.
- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
- Strong attention to detail.
- Computer skills; word processing and spreadsheet software capabilities.
- Ability to manage multiple projects, and consistently meet goals and deadlines.
Education, Training and/or Experience
Associates Degree in Business, Marketing, or Administration
Preferred Qualifications
- At least 2 years of college.
- Social Media Influencer (a plus).
- Customer service experience is also highly considered.
- Types 45/wpm.
- Ability to perform job duties with optimal excellence and limited supervision.
Job Types: Part-time, Internship
