Are you calm under pressure? Do you work well with others to find solutions to complex problems? Are you confident, composed, and articulate? If so - come explore the role of the Red Cross Emergency Management Agency Team! These volunteers build partnerships with emergency managers during "steady state" and volunteer in the emergency operation centers (EOCs) during times of large scale disaster.
This information center will include a tour of Houston TranStar as well as a Q&A session with those who currently volunteer in the role.
May 16, 2019
2:00pm - 3:30pm
Attending this session does not require that you sign up as a Red Cross volunteer, however there will be an ask to join our team at the end.
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The purpose of this position is to develop and maintain productive working relationship with government partners, diverse groups and internal Red Cross units during steady state to fulfill Government Operations objectives, build capacity and support effective service delivery to victims during disaster. They are responsible for ensuring Red Cross actions are aligned with, supportive of, and complementary to government. They effectively represent the Red Cross to external partners, manage internal and external expectations, establish and monitor situational awareness, and seek, collect, evaluate and communicate critical information.
Key Responsibilities
Emergency Management team member develops and maintains productive working relationships with government partners, diverse groups and internal Red Cross units during steady state to fulfill Government Operations activities and objectives to enable an effective and efficient community response during a disaster while adhering to the principles of the Red Cross.
This position is responsible for the tasks involved in the Emergency Management function:
- Develop and maintain consistent, collaborative relationships with government partners or ensure
- Maintain and share situational awareness and program updates/information with partners, including shared threats/hazards and capacity data
- Assist in developing holistic and seamless disaster cycle plans (i.e. mass care) in partnership and in-sync with government
- Contribute to planning and exercises and coordination meetings; as appropriate, serve as the mass care/ESF 6 subject matter expert and lead/convene planning and coordination
- Support the annual DSC regional goals, RDO objectives, and regional/chapter plan for a community response by building and maintaining relationships through collaboration and facilitating communication with partners, coordinating projects, and participating in local response activities
Qualifications:
Ability to:
- Customer Focus - is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that she/she sees as challenging.
- Manages Diversity - Treats all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes.
- Ability to adapt to change, negotiate compromise and tolerate ambiguity
- Good organizational skills, responsible and punctual.
- Demonstrated active listening skills.
- Demonstrates evidence of previous work or volunteer experience in a collaboration role.
- Ability to submit accurate, concise and timely information and verbal or written reports to the assigned supervisor and/or others as required or requested.
- Ability to participate and contribute in regular meetings.
- Demonstrates ability to interact with officials in the community.
- Demonstrates ability to involve appropriate others in managing problems and conflict.
- Ability to acquire and evaluate information.
- Demonstrates skills in Government Operations systems & procedures.
- Ability to utilize the electronic emergency management software utilized by the EOC to log activities, submit reports, post documents, etc.
- Proficient knowledge of Microsoft Windows platforms especially Excel and Word.
Time Commitment: Anticipated 10-20 hours per month during steady state attending meetings, training sessions and exercises to build relationships and trust pre-event. During operational state (aka, when there is a disaster) volunteers would be asked to take on 12 hour shifts at their EOC for multiple days in a row.
