Houston Airports

Airport Volunteer Ambassador Family - Where Hospitality Takes Flight!  Your smile could be the highlight of someone's journey - Join us Today

Help us show off our Houston Hospitality and become an Airport Volunteer Ambassador

Wonderful opportunity to assist passengers in need and make a big impression for our great City!  Join our Crew - Volunteer Airport Ambassador and be the Smile that lands first! 

WHAT DO VOLUNTEEERS DO?

Airport Volunteer Ambassadors help create a welcoming and positive experience for travelers from around the world. As a volunteer you'll be stationed at the information counter, serving as a friendly knowledgeable resource for the airport travelers. 

Providing directions throughout the airport and information about airport amenities

Assisting passengers with finding appropriate transportation and accommodations

Providing suggestions to sightseeing attractions in the Houston and surrounding area

Facilitating communication between airport tenants, airlines, and passengers

Volunteers are staffing the airport information counters, on occasion volunteers may be assigned to roam in the baggage and security area.

Relieve passengers stress and anxiety by providing a big southern hospitality greeting "WELCOME TO HOUSTON".

VOLUNTEER TRAINING INCLUDES:

Volunteer will be trained by an ambassador mentor under the direct management of the volunteer program manager.

REQUIREMENTS:

Application, Background Check, and one time on sight orientation.

Commitment of a minimal of  4 hours a week. 

Commit to a minimum of 6 months.

VOLUNTEER REWARDS:

Wonderful opportunity to assist passengers in need.

Parking privileges during volunteer hours.

Two weeks complimentary parking after six months of service (Vacation parking).

Annual recognition event Invitation to airport events and activities (tours, open houses, fieldtrips, etc.).

Uniforms will be provided (polo shirt, sweater, jacket) must provide own black slacks/ skirt.

Snacks are provided in the Volunteer Headquarters Office-Lounge for you while on duty at the airports. 

Making new friends and having fun helping us shine for Houston. 

Visit our website for additional information at:

 Volunteer Ambassador Program Volunteer Ambassador Program