Needs From: Volunteer Houston

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

RMH Houston inside Texas Children’s Hospital (TCH) offers volunteer positions in both the House (for overnight stays and naps) and family lounges (providing snacks and other resources). The TCH House and Lounge Volunteers maintain the RMH Houston in TCH and   provide compassionate support for those who have children in the Neonatal Intensive Care, Cardiovascular Intensive Care, and Pediatric Intensive Care Units of TCH.

 

LOCATION

Ronald McDonald House Houston, Texas Children’s Hospital, 6621 Fannin St. A4485, Houston, TX 77030

 

SCHEDULE

Shifts are three hours, two times per month for six months to one year. Shift times are seven days a week, 9 am - 12 pm, 12 pm - 3 pm, 3 pm - 6 pm, and 6 pm - 9 pm.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the House during each shift but may include:  

      HOUSE VOLUNTEER

Preparing guest rooms for overnight guests and nappers Registering, providing orientation, and giving tours to guests Informing families of the House policies and enforcing when needed Preparing linen packets Assisting House Manager with light administrative duties 

      FAMILY LOUNGE VOLUNTEER

Cleaning and stocking house lounges Informing families of the House policies and enforcing when needed Assisting with delivery drop-offs

 

QUALIFICATIONS

Ability to comply with Texas Children’s Hospital policies  Ability to take instruction and direction from the RMH Houston House Manager  Ability to perform organizational and housekeeping tasks   Strong communication skills Strong physical, mental, and emotional health  Empathetic and caring nature, has a genuine interest in helping patient’s families Outgoing, dependable, good listener, and detail-oriented Ability to interact comfortably with families of seriously ill children Ability to relate to families of various ages and cultural backgrounds 

 

REQUIREMENTS

At least 18 years old Successful completion of background check TCH Health Clearance Provide proof of immunization for the following: COVID vaccination Card plus booster Flu Vaccine  (only required during flu season – September – March)  MMR (2 shots) Varicella (2 shots) (TDAP) – Tetanus, Diphtheria, & Pertussis (within 10 years) TB Test Results: If you do not have TB test handy, we can help free of charge!

It is beneficial to have complete records before interviewing as not having them will delay onboarding.

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances (up to four miles in the hospital), Able to stand for long periods of time, bend, sit and stand, and reach over head Able to push a lightweight cart and lift up to 25 pounds

 

EDUCATIONAL BENEFITS

Experience working directly with families in the Texas Medical Center Experience interacting compassionately with families in healthcare crisis Increase familiarity with hospitals and hospital staff roles Experience in inventory management Learn food safety guidelines for settings with immune-compromised patients Letter of Recommendation and Volunteer Hour record available upon completion

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select individual volunteer, and complete the application.

After reviewing your completed application, our staff will contact you to discuss the next steps. 

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

The Children’s Memorial Hermann Hospital (CMHH) House Volunteer maintains the RMH Houston inside CMHH and provides compassionate support to families who have children in the Neonatal Intensive Care, Pediatric Intensive Care, and Pediatric Heart Intensive Care Units of CMHH.

 

LOCATION

Ronald McDonald House Houston, Children’s Memorial Hermann Hospital, 6411 Fannin St., Houston, TX 77030

 

SCHEDULE

Shifts are three hours, two times per month for six months to one year. Shift times are seven days a week, 9 am - 12 pm, 12 pm - 3 pm, 3 pm - 6 pm, and 6 pm - 9 pm.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the House during each shift but may include:   

Cleaning and stocking house lounges Preparing guest rooms for overnight guests and nappers Registering, providing orientation, and giving tours to guests Informing families of the House policies and enforcing when needed Baking and serving cookies to families Assisting with delivery drop-offs Preparing linen packets Assisting House Manager with light administrative duties

 

QUALIFICATIONS

Ability to comply with Children’s Memorial Hermann Hospital HIPPA policies  Ability to take instruction and direction from the RMH Houston House Manager  Ability to perform organizational and housekeeping tasks   Strong communication skills Strong physical, mental, and emotional health  Empathetic and caring nature, has a genuine interest in helping patients’ families Outgoing, dependable, a good listener, and detail-oriented Ability to interact comfortably with families of seriously ill children Ability to relate to families of various ages and cultural backgrounds 

 

REQUIREMENTS

At least 18 years old Successful completion of background check Provide proof of immunization or antibodies for the following: Full COVID vaccination (boosters not required)   Flu Vaccine (only required during flu season – September – March)  Hepatitis B (two doses)  Varicella   Mumps, Measles, Rubella  Diphtheria, Tetanus, and Pertussis (within 10 years) A negative TB test taken and read at CMHH (within the last 3 months)

 It is beneficial to have complete records before interviewing as not having them will delay onboarding.

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk all four floors of Ronald McDonald House facilities in CMHH Able to stand for long periods of time, bend, sit and stand, and reach over head Able to push a lightweight cart and lift up to ten pounds

 

EDUCATIONAL BENEFITS

Experience working directly with families in the Texas Medical Center Experience interacting compassionately with families in healthcare crisis Increase familiarity with hospitals and hospital staff roles Experience in inventory management Learn food safety guidelines for settings with immune-compromised patients Letter of Recommendation and Volunteer Hour record available upon completion

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select individual volunteer, and complete the application.

After reviewing your completed application, our staff will contact you to discuss the next steps. 

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

The Welcome Desk Volunteer creates a warm, hospitable environment for our families by ensuring they are cared for during their stay.  By providing families with the physical items they need for a comfortable stay and providing a listening ear, we help families feel welcomed, known, and supported. Welcome Desk Volunteers help lower the stress of parents and family members in a time when support is needed the most and create a hopeful and secure environment in our home away from home.  

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Shifts are three hours, two times per month for six months to one year. Shift times are seven days a week, 9 am - 12 pm, 12 pm - 3 pm, 3 pm - 6 pm, and 6 pm - 9 pm.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the House during each shift but may include:

Monitoring the door to ensure safety of the families Greeting families and guests Answering phones and transferring calls to appropriate staff Assisting guests and groups with registration Restocking coffee bar and making coffee in the community kitchen area Assisting with logging and storing package deliveries Ensuring community room and dining area are clean and tidy Helping families find materials and utilize resources in family kitchen areas Giving tours to donors and family activity volunteer groups Assisting family members with loading and unloading belongings from their cars Ensuring welcome desk area is clean and organized

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children Self-starter who takes initiative and can work independently Collaborative team-player excited to join a small, hard-working team Excellent organizational skills Good listener who is receptive to feedback, coaching, and experimentation Empathetic and compassionate

 

REQUIREMENTS

At least 18 years old Complete a background check. Complete general orientation and specific role training. Not required but very beneficial: fluency in Spanish or other language

 

PHYSICAL DEMANDS

The physical demands described here must be met by a volunteer to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, reach with arms and hands, speak, and hear Able to lift up to 25 pounds Good vision up close and at a distance, good depth perception

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select individual volunteer, and complete the application.

After reviewing your completed application, our staff will contact you to discuss the next steps

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

For RMHH families, consistently eating nutritious meals during their hospital stay can be a huge challenge. The financial burden combined with the thought of leaving their child’s bedside to grab a bite to eat can be terrifying. JoyFull Eats, RMH Houston’s meals program, helps alleviate hunger by providing quick, healthy food options for families. The JoyFull Eats intern contributes to the success and growth of the JoyFULL Eats program at all four RMHH locations by providing hands-on assistance, engaging with donors, helping with outreach, and providing administrative support.

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Available for fall, winter, or summer start dates. Specific schedule will be based on student’s availability and agency need. Evening and weekend availability is preferred.

 

COMPENSATION

This is an unpaid internship unless you have been awarded college work/study funding. If hired, compensation is up to a maximum of 20 hours per week. 

 

RESPONSIBILITIES

Duties will vary depending on the needs of the Food Operations Manager but may include;

Assisting in the coordination and scheduling of groups and donation drop-offs Assisting with distribution center inventory and food storage checks Assisting with “Stuff the Bus” event planning and on and off-loading Assisting staff in addressing donor groups’ needs Assisting with donor recognition and tracking in donor database Assisting with identifying, recruiting, and developing new meal and in-kind donors Participating in outreach to develop new community partners

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children A team player who works well in a dynamic, ever-changing environment Outgoing, a good listener, and detail oriented. Demonstrates good judgment, flexibility and dependability. Ability to interact professionally with donors, staff, volunteers and the public Proficient knowledge of Microsoft Office products Social media savviness and creativity are preferred

 

 REQUIREMENTS

Currently enrolled as an undergraduate college student Successful completion of background check Not required but very beneficial: fluency in Spanish or other language

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, reach with arms and hands, speak, and hear Able to lift up to 25 pounds Good vision up close and at a distance, good depth perception

 

EDUCATIONAL BENEFITS

Experience in volunteer management, community outreach, and donor engagement Exposure to development/fundraising principles and working with a donor database Experience working with non-profit professionals in a supportive work environment Experience developing flyers and training materials Gain a better understanding of hunger and its impact on families in healthcare crisis Learn food safety guidelines for settings with immune-compromised patients Letter of recommendation available upon successful completion of internship

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select college internship program, and complete the application. Resume must be uploaded.

After reviewing your completed application, our staff will contact you to discuss the next steps.  

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

The Family Activities Volunteer creates a warm, hospitable environment for patients and families by helping facilitate pre-planned crafts, games, and other programming. Our Family Activities Program creates space for families to make memories, celebrate victories, and rally around challenges. The program aims to provide a true home away from home by offering as many normative family experiences as possible.

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Shifts are three hours, two times per month for six months to one year. Shift times are Monday - Thursday 5 pm-8 pm, Friday 4 pm-7 pm, and Saturday 10 am-1 pm.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the House during each shift but may include:

Preparing supplies for house activities Setting up, facilitating, and cleaning up Family Activity Programs Hosting community groups and helping with their involvement in activities Playing and engaging with children and teens Restocking Grandma’s Closet items Organizing donations into storage spaces Greeting and visiting with guests

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children Excellent organizational skills Creative – not afraid of glitter, paint, slime, or an occasional dance party Enjoys arts and crafts Experience working with children is very beneficial Self-starter who takes initiative and can work independently Child-at-heart – willing to get silly and get the kids involved Enjoys actively listening to family members Receptive to feedback, coaching, and experimentation. Collaborative team-player excited to join a small, hard-working team Comfortable facilitating programs for small groups of residents

 

REQUIREMENTS

At least 18 years old Successful completion of background check Complete general orientation and specific role training

 

PHYSICAL DEMANDS

The physical demands described here must be met by a volunteer to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, and reach with arms and hands, speak, and hear Able to lift up to 25 pounds Good vision up close and at a distance, good depth perception Fine and gross motor skills Dance moves or willingness to try!

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select individual volunteer, and complete the application.

After reviewing your completed application, our staff will contact you to discuss the next steps. 

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

 

ROLE PURPOSE

The JoyFull Eats Volunteer leads donor groups in the set-up, serving, and breakdown of meals and organizes food donations in the pantry. RMH Houston’s guests spend long hours at local hospitals and a warm lunch or dinner is a welcome distraction from a child’s complex medical treatments. By providing nutritious meals and a listening ear, we make sure our families will feel welcomed, known, and supported. JoyFull Eats volunteers help lower the stress of parents and family members in a time when support is needed the most and create a hopeful and secure environment in our home away from home.  

 

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Shifts are three hours, two times per month for six months to one year. Shift times are seven days a week, 10:30 am – 1:30 pm for lunch and 4:30 pm- 7:30 pm for dinner.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the House during each shift but may include:       

      MEALS

Welcoming donor groups to the House and assisting with check-in Giving a short tour of the space and sharing information about the mission of RMH Houston Explaining dinner serving process and assisting with set up of donated food Announcing the meal to families on intercom Educating group on how to prepare to-go boxes with leftovers after the meal Overseeing and assisting with the group clearing the serving area Thanking donors on behalf of RMH Houston Assisting with or serving a meal when a donor group is short on people

 

      DISTRIBUTION CENTER AND KITCHEN PANTRY

Opening and breaking down incoming boxes of snacks and supplies Sorting, dating, and documenting incoming donations Restocking snacks and pantry items in community kitchen and the distribution center area Checking community fridge for expiring foods and organizing Breaking down larger servings into individual size servings for the families on site Helping families find materials and utilize resources in family kitchen

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children Excellent interpersonal skills Focuses and does not lose sight of the task at hand Self-starter who takes initiative and can work independently Enjoys actively listening to family members Receptive to feedback, coaching, and experimentation Collaborative team-player excited to join a small, hard-working team

 

REQUIREMENTS

At least 18 years old Complete a background check Complete general orientation and specific role training

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, reach with arms and hands, speak, and hear Able to lift up to 25 pounds Good vision up close and at a distance, good depth perception

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select individual volunteer, and complete the application.

After reviewing your completed application, our staff will contact you to discuss the next steps. 

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

The Family Activities Intern will assist in the continued development and implementation of RMH Houston’s Family Activities Programs. The intern will provide support and resources to families and help create a caring, supportive, and joyful environment. Daily activity programming gives children a place to be “just a kid” and helps children and parents adapt to being uprooted from their normal environment. These programs are intentionally designed to build rapport, create community, and build security and confidence. Activities include supervised imaginative play, recreational activities, field trips for the family, and self-expression through music, movement, and art.

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Available for fall, winter, or summer start dates. The program requires 180 minimum hours for the semester, including one special project. Shifts are available Tuesday to Friday 12 pm – 8 pm and Saturday 10 am – 2 pm. Specific schedule will be based on student’s availability and agency need. Accommodations may be made for the right candidate.

 

COMPENSATION

This is an unpaid internship unless you have been awarded college work/study funding.

 

RESPONSIBILITIES

Duties will vary depending on the needs of the Family Activities Manager but may include;

Coordinating individual volunteers and volunteer groups helping with activities Collaborating in the review, revision, planning, and implementation of programming Creating, planning, and facilitating at least one special project Assisting RMH Houston staff with chaperoning off-site field trips Coordinating volunteers and staff assigned to organize inventory Capturing, uploading, and cataloging photos and stories for RMH Houston media use Attending Operations Department and interdepartmental staff meetings Supporting data entry for grant funded components and in-kind giving

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children Basic knowledge of child development to adapt programming for varying needs Outgoing, a good listener, and detail oriented Demonstrates good judgment, flexibility, dependability, and self-motivation Strong verbal and written communication skills Comfortable completing research and communicating findings

 

REQUIREMENTS

Must have completed at least four semesters of college in degree applicable to role Successful completion of background check Prior experience managing children in school or camp setting preferred

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, reach with arms and hands, speak, and hear Able to lift up to 25 pounds Good vision up close and at a distance, good depth perception

 

 

EDUCATIONAL BENEFITS

Experience working directly with patients and families in healthcare crisis Experience managing a team of volunteers Experience working with non-profit professionals in a supportive work environment Apply knowledge gained from coursework to work circumstances Experience developing and implementing programs in social service setting Letter of recommendation available upon successful completion of internship

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select college internship program, and complete the application. Resume must be uploaded.

After reviewing your completed application, our staff will contact you to discuss the next steps.  

 

ORGANIZATIONAL MISSION

Ronald McDonald House Houston (RMH Houston) offers a home away from home providing care, compassion, and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

 

ROLE PURPOSE

The Family Support Services Intern will assist in the continuous development of RMH Houston Family Support Services activities, providing support and resources to families and creating a caring, supportive, and joyful environment for all. The intern will help orient and assess families upon admission and provide supportive services from the time a family checks in until they check out. The intern will facilitate Fun Clubs (age level support/activity groups), supervised play, and one cultural event. Family Support Services activities include educational support, behavior management, support groups, access to community resources, recreational activities, and parenting education. These services help stabilize the family unit, empowering them to actively participate in their child’s health care journey.

 

LOCATION

Ronald McDonald House Houston, Holcombe House, 1907 Holcombe Blvd, Houston, TX 77030

 

SCHEDULE

Available for fall, winter, or summer start dates. The program requires 400 total hours and a minimum of three available days per week. Shifts are available Monday-Friday 10 am – 7 pm. Specific schedule will be based on student’s availability and agency need.

 

COMPENSATION

This is an unpaid internship unless you have been awarded college work/study funding. 

 

RESPONSIBILITIES

Duties will vary depending on needs of the Family Support Services Manger but may include;

Establishing relationships, building community, and providing supportive services Researching and updating resources in the Family Support Services Resource Bank Participating in developing new onboarding materials for staff and volunteers Co-facilitating groups with Family Services Manager and Family Activities Manager Launching age-appropriate supportive activities for patients and families such as supervised play, camp, and Fun Club Participating in Family Support Services program evaluation and improvements Participating in online training opportunities as directed

 

QUALIFICATIONS

Ability to relate to families and children of various ages and cultural backgrounds Ability to comfortably engage with patients and families of seriously ill children Outgoing, a good listener, and detail oriented Demonstrates good judgment, flexibility, dependability, and self-motivation Strong verbal and written communication skills Comfortable completing research and communicating findings Comfortable co-facilitating discussion for small groups

 

REQUIREMENTS

Currently enrolled in a Master’s level Social Work educational program Successful completion of background check Not required but very beneficial: fluency in Spanish or other language

 

PHYSICAL DEMANDS

Must be met to perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to regularly walk long distances, sit and stand, reach with arms and hands, speak, and hear Able to lift up to 15 pounds Good vision up close and at a distance, good depth perception

 

 EDUCATIONAL BENEFITS

Experience working directly with families and patients in healthcare crisis Experience working with non-profit professionals in a supportive work environment Apply knowledge gained from coursework to work circumstances Experience developing and implementing programs in a social service setting Letter of Recommendation and Volunteer Hour record available upon completion

 

APPLICATION SUBMISSION

Create a Volunteer Hub account at Ronald McDonald House Houston (volunteerhub.com), select college internship program, and complete the application. Resume must be uploaded.

After reviewing your completed application, our staff will contact you to discuss the next steps.