Needs From: Volunteer Houston

Position Summary 

The Client Support Specialist – Diaspora & Multi-Stakeholder Projects plays a vital behind-the-scenes role in the success of our global humanitarian efforts. This individual will serve as the connective tissue between Project C.U.R.E. and multiple stakeholder groups, especially diaspora communities that fund container shipments of medical equipment and supplies. 

This position requires a detail-oriented, tech-savvy, culturally competent individual - to work directly with the Client Care Manager - who is passionate about global health equity and thrives in fast-paced, collaborative environments.    Although this position is primarily remote, we would ask that you come to our Spring Branch warehouse for initial training and then occasionally thereafter.

 Key Responsibilities 

•                               Client Communication & Coordination Serve as a primary point of contact for diaspora partners and other stakeholder funders. 

•                               Respond to inquiries via email, text, WhatsApp, and other digital channels with professionalism and empathy. 

•                               Schedule and facilitate regular Zoom update meetings with stakeholders. 

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•                               Data Entry & Project Tracking Maintain up-to-date records in CRM and tracking systems related to container shipments, facility assessments, donor interactions, and funding progress. 

•                               Input and update key project milestones to ensure transparency and accountability. 

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•                               Fundraising Reconciliation Monitor and reconcile fundraising status across platforms for specific container projects. 

•                               Communicate updates and flag gaps or needs to internal and external partners. 

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•                               Marketing & Engagement Support Provide support for community-led fundraising efforts including creating or editing email updates, social media content, and campaign materials. 

•                               Coordinate with Project C.U.R.E.’s marketing team to align messaging. 

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•                               Multicultural & Cross-Sector Collaboration Build strong relationships with diverse diaspora communities and multi-sector funders. 

•                               Help create a welcoming, inclusive, and efficient process for new and returning partners. 

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 Required Skills & Qualifications 

•                               Demonstrated passion for humanitarian aid, public health, or international development. 

•                               Excellent verbal and written communication skills. 

•                               Comfortable working across platforms including Google Workspace, Microsoft Office, Zoom, WhatsApp, and CRM tools. 

•                               Strong interpersonal and organizational skills; able to juggle multiple projects at once. 

•                               Proven ability to work in multicultural settings with empathy and awareness. 

•                               Detail-oriented and driven to follow through. 

•                               A collaborative team player who also thrives in independent work environments. 

•                               Ability to problem-solve and “put the puzzle pieces together” to move a project forward from concept to container. 

Preferred Qualifications 

•                               Experience working with diaspora organizations or community-based fundraising groups. 

•                               Familiarity with fundraising platforms (e.g., GoFundMe, Classy). 

•                               Background in nonprofit, public health, logistics, or customer/client support. 

•                               Proficiency in additional languages is a plus. 

 About Project C.U.R.E. 

Project C.U.R.E. is the world’s largest distributor of donated medical equipment and supplies to underserved communities worldwide. Since 1987, we have delivered life-saving tools to hospitals and clinics in more than 135 countries. We partner with diaspora communities, funders, and healthcare institutions around the world to deliver hope and healing where it's needed most.

Position Overview
The Assistant Client Care Manager plays a pivotal role in supporting Project C.U.R.E.'s mission by ensuring strong relationships with partners and sponsors throughout each step of the shipping container project process. From the moment a partner engages with Project C.U.R.E. to the delivery of donated medical supplies, the Assistant Client Care Manager ensures smooth communication, timely updates, and an exceptional experience. This role supports the Executive Director (Client Care Manager) and interacts regularly with the logistics team to keep projects on track and fulfill all partner and sponsor expectations.   Although this position is primarily remote, we would ask that you come to our Spring Branch warehouse for initial training and then occasionally thereafter.

Included is a step-by-step guide outlining the project process to aid in training and orientation.

Key Responsibilities

1.         Initial Contact and Request Submission: Partners submit a request for donated medical supplies.

2.         Verification and Feasibility: Project C.U.R.E. reviews the feasibility of shipping supplies and arranges a consultation with the partner to discuss the process, expectations, and requirements.

3.         Cargo Consultation: Conduct a consultation with the partner to verify critical details such as necessary equipment, facility readiness, and required funds, and to clarify any questions.

4.         Partnership Plan Agreement: After the consultation, the partner reviews and signs a Partnership Plan. While not legally binding, this document ensures mutual understanding and alignment on project expectations and responsibilities.

5.         Assessment Invoice: Once the Partnership Plan is signed, the Client Care Manager requests an assessment invoice from the Assessment Manager (Tresena). The invoice is sent to the partner, and upon payment confirmation, introductions are made to continue the assessment process.

6.         Assessment and Facility Evaluation: Tresena schedules an on-site assessment, with the in-country partner responsible for logistics support. The assessor evaluates the facility and completes a report based on findings.

7.         Shipping Invoice and Payment: Following the assessment, Project C.U.R.E. issues a shipping invoice. Once paid, it is logged in the database, and the logistics team prepares the shipping manifest.

8.         Manifest Review and Modifications: The partner reviews the shipping manifest, requesting any necessary modifications to ensure alignment with their needs.

9.         Shipping and Delivery Coordination: The logistics team arranges shipment, selecting an appropriate warehouse and setting a loading date. The container is then shipped to the specified port or facility.

10.   Final Confirmation and Story Collection: After the container arrives, partners are encouraged to provide photos and stories to share the impact of the supplies. A follow-up assessment may occur the following year to gather additional data and evaluate ongoing impact.

Qualifications

Core Competencies

Volunteers are needed to 1) post photos on social media i.e. Instagram and Facebook 2) create event flyers 3) pass out flyers 4) to send announcements to local radio stations/TV stations 4) post on Eventbrite.

What: In this opportunity, as an advocate for WorkFaith, you will be supporting us in community outreach by engaging by phone with potential partners. You will be responsible for researching and reaching out to organizations that align with WorkFaith's goals and values. The aim is to help us build partnerships and expand our reach in the community. If you enjoy connecting with people and would like to make a meaningful impact in the community by connecting organizations with WorkFaith's job readiness training and coaching and professional development, our Community Partner Recruiter position is a great fit for you!

When & Where: Business Hours (8am-4pm) Weekdays; Remote

Time Commitment: Weekly, 3 hours (Flexible Schedule)

Persona: This volunteer is experienced in sales or recruiting and enjoys using their social skills to connect with new people. They have a deep understanding about the mission WorkFaith which they use to advocate for our clients within the community.

Join us in making JSA class days run smoothly by providing essential support at our Reed Road location. As a Classroom Support Volunteer, you’ll welcome clients, assist with sign-in, answer incoming calls, and ensure our front desk and office task runs efficiently. Your presence helps create a warm, organized environment for our clients.

Responsibilities:

Greet and check in clients attending JSA classes.

Assist with front desk reception duties including answering and transferring phone calls.

Assist with smooth mock interviewing office set up

Schedule:

Typically, but not limited to Thursdays and Fridays during JSA class weeks.

Additional Notes:

1 volunteer per shift.

Consistent volunteers prefer

SIGN UP TODAY! Your service creates a welcoming space and helps maintain flow and professionalism on our busiest days of the week

Are you a college student majoring in Film/Media, or someone with a background in film or media production looking to make an impact? Join Project C.U.R.E.’s mission to deliver health and hope to those in need!

We are seeking enthusiastic and creative volunteers to assist our Training Department in filming, editing, and publishing training videos. These videos play a vital role in supporting our staff and volunteers as they work to improve healthcare in under-resourced communities worldwide.

What You’ll Do:

Qualifications:

Why Volunteer with Project C.U.R.E.?

If you’re ready to put your skills to good use and contribute to a mission that saves lives, we’d love to hear from you!

How to Apply:
Please submit your resume and a brief description of your video production experience to: meghanmccann@projectcure.org

Communities are hungry for books! Help Little Free Library fulfill its mission of book access for everyone by coordinating a local book drive. You can lead a book drive and distributed the collected books to local Little Free Libraries. Little Free Library staff can answer your questions along the way. 

This is a flexible volunteer opportunity. You can coordinate your book drive during the times that work best for you and your community. 

How to get started: Register online to sign up. After you register, we will send you a guide about how to coordinate a book drive. 

Purpose: By keeping Little Free Libraries filled with books, you are helping to build community, inspire readers, and expand book access. 

Responsibilities:

Time Required: A typical book drive lasts about two weeks to one month, plus time beforehand to plan and promote the drive. 

Training & Resources Available: We will help you get to know our organization and share our tips for planning a successful book drive. 

Qualifications:

Benefits: Experience the satisfaction of getting more books into the hands of readers while connecting with your community. Volunteers in the US will get a free Little Free Library t-shirt after you record your impact in the Team LFL online hub. 

Supervision & Support: You can connect with the Community Engagement Manager to ask questions.

We need your help to keep great books accessible to communities 24/7. Visit Little Free Libraries in your community to distribute books! 

We can suggest where to look for free or inexpensive books, or if you already have some, you can share those too. You can find book-sharing boxes near you using our world map or free mobile app. 

Register here to get started. Once you sign up, you will get access to tips & resources. Our Little Free Library staff can answer your questions. You can share books whenever it works for you.  

Purpose: By keeping Little Free Libraries full of books, you are helping to build community, inspire readers, and expand book access. 

Responsibilities:

Time required: You set your own schedule. It could be a one-time project or a regular book distribution schedule.

How we can support you: We'll help you start with some online training, and we will suggest sources for books.

Qualifications:

Benefits: Experience the satisfaction of getting more books into the hands of readers while connecting with your community. Volunteers in the US will get a free Little Free Library t-shirt after you record your first impact in the Team LFL hub. 

Questions: You can contact the Community Engagement Manager to ask questions.

The ECDC-Houston Multicultural Center will be offering English classes to the newest members of our community. We are looking for volunteers to help facilitate beginner English classes.

Summary:

As a volunteer with the R&P program, you will support the case management team in helping newly arrived refugees during their initial resettlement period. Responsibilities include assisting with documentation, organizing case files, helping with core service delivery (such as arranging transportation and setting up housing), and performing light administrative tasks. Volunteers will also assist with preparing materials for cultural orientation sessions and help clients with the completion of paperwork related to public benefits and social services. This is an excellent opportunity for those interested in refugee services and social work.

Example tasks:

- Assist with airport pickups, home visits, and basic welfare checks

- Organize and maintain client case files

- Help with service delivery documentation and case management support

- Perform clerical tasks like data entry and preparing documents

Onboarding:

Interested volunteers can fill out an application at tinyurl.com/ECDCHMCvolunteerapp and will be contacted to complete a 30 minute orientation session. After completing orientation, volunteers will be connected with program managers and supervisors for scheduling.

Schedule:

We accept volunteers Monday - Friday from 8:30AM to 5:00PM. Schedules can be flexible depending on your needs.

Contact:

For interest and inquiries, please email KDorrier@ecdcus.org

The Quality Assurance Support Volunteer will assist in organizing, maintaining, and auditing client case files across multiple programs, including Reception and Placement (R&P), Matching Grant (MG), Preferred Communities (PC) and Social Integration Microenterprises (SIMED). The volunteer will be responsible for ensuring that all documentation is up-to-date, secure, and easily accessible, while also providing language interpretation when needed, supporting data entry, reporting, and system development for efficient file management.

This role involves collaboration with various program teams to ensure adherence to grant requirements, particularly regarding file management and security. The volunteer will also participate in team meetings to contribute to progress reports and help develop strategies for improving quality assurance.

This role offers valuable experience in refugee resettlement, program administration, and compliance management. The volunteer will gain hands-on experience in case management, employment counseling, and the operational side of federally funded refugee programs.

Program Support and Compliance
• File Management: Organize and maintain both physical and electronic client case files. Ensure that documentation for all programs (R&P, MG, PC, etc.) is up to date, easily accessible, and secure.
• Data Entry & Reporting: Perform accurate data entry for case documentation, service provision, and client outcomes when needed. Utilize SharePoint and Refugee Management System to manage data files, generate reports, and track program progress.
• Document Management System Development: Assist in creating and implementing systems to streamline document storage and retrieval processes. Conduct regular audits to ensure compliance with organizational standards.
• Clerical Support: Provide additional support by preparing reports, memos, and other correspondence. Collaborate with team members to gather necessary data for document audits and other administrative tasks.

Cross-Program Collaboration
• Collaboration with Other Programs: Work with other teams, such as the Reception and Placement (R&P) Matching Grant (MG), Preferred Communities (PC) and Social Integration (SI) to ensure that programs are following grant requirements with respect to file management and security.
• Departmental Meetings: Participate in team meetings to discuss findings, progress reports, and strategies for improving quality assurance.

Key Qualities and Skills:
• Bilingual: Fluency in a second language (e.g. Arabic, Swahili, Spanish, Farsi, etc.) is highly preferred to effectively communicate with the diverse refugee population.
• Organizational Skills: Strong attention to detail and organizational skills, with the ability to manage extensive documentation and comply with federal program requirements.
• Cultural Sensitivity: A deep understanding of, or willingness to learn about, the unique challenges faced by refugees and how to provide compassionate, culturally responsive support.
• Team-oriented: A collaborative team player who can work effectively with employment counselors, case managers, and other staff members to support program goals.
• Proactive and Reliable: A motivated and reliable individual who can take initiative and manage multiple tasks efficiently.
• Interest in Workforce Development: A passion for helping vulnerable populations achieve economic self-sufficiency through employment.
• Flexibility: Willingness to support various tasks, including administrative duties, with a proactive and positive attitude.

As a PC program volunteer, you will assist in providing intensive case management (ICM) services to vulnerable refugee populations, including those with medical needs, disabilities, or social adjustment issues. You will support case managers in client communication, documentation, and referrals to essential services such as healthcare, employment, and mental health services. Volunteers play an important role in helping vulnerable individuals navigate complex systems and achieve self-sufficiency. This role is ideal for volunteers interested in social work, healthcare navigation, or working with underserved populations.

Possible Tasks:

- Support case managers in conducting client needs assessments

- Assist with documentation and case file organization

- Help track service delivery and follow up on referrals for housing, healthcare, and more

- Provide administrative support for service delivery monitoring

Onboarding:

Interested volunteers can fill out an application at tinyurl.com/ECDCHMCvolunteerapp and will be contacted to complete a 30 minute orientation session. After completing orientation, volunteers will be connected with program managers and supervisors for scheduling.

Schedule:

We accept volunteers Monday - Friday from 8:30AM to 5:00PM. Schedules can be flexible depending on your needs.

Contact:

For interest and inquiries, please email KDorrier@ecdcus.org

Volunteers with the MG program will assist in helping newly arrived refugees achieve economic self-sufficiency through employment services. You will support employment counselors in preparing clients for job applications, interviews, and employment readiness. Additionally, volunteers will help with data entry, tracking employment outcomes, and organizing job-related documentation. This role is perfect for those with an interest in workforce development or helping individuals become self-sufficient through employment.

Example Tasks:

- Assist with client job applications, resume building, and interview preparation

- Support employment counselors in organizing job leads and tracking client outcomes

- Help with administrative tasks such as maintaining client case files and data entry

- Provide logistical support for job readiness workshops

Onboarding:

Interested volunteers can fill out an application at tinyurl.com/ECDCHMCvolunteerapp and will be contacted to complete a 30 minute orientation session. After completing orientation, volunteers will be connected with program managers and supervisors for scheduling.

Schedule:

We accept volunteers Monday - Friday from 8:30AM to 5:00PM. Schedules can be flexible depending on your needs.

Contact:

For interest and inquiries, please email KDorrier@ecdcus.org

 This is an excellent event for families!

HOUSTON FOOD BANK Guideline Acknowledgement:

You will be given (verbal or written) instructions concerning Bread Of Life, Inc. policies and guidelines of distributing HFB products prior to the start of the event. All volunteers are aware that they must go through the intake process before receiving any food, cannot receive food until all clients have been served, and that the same eligibility criteria apply to them as well.  This includes, but not limited to, Code of Ethics and Guidelines, Confidentiality, and Civil Rights.  

Click this link to view guidelines for distributing Houston Food Bank products.

Thank You,

Position Overview: The Marketing Administrative Assistant Intern will support the marketing team by handling various administrative tasks, assisting with marketing campaigns, and ensuring smooth operations within the department.

Position Overview: The Program Development Intern will assist the program development team in various tasks, including clerical work, event planning, and managing the quality, budget, and schedule of programs.

Position Overview: We are seeking a dedicated Horticulture Intern to assist with the management and maintenance of our urban food garden. The intern will gain hands-on experience in urban agriculture, focusing on sustainable practices and community engagement.

Emergency Services locations provide food, clothing, hygiene items, and financial assistance to families in need. We need bilingual volunteers to work one day every week, on a weekday, to help answer the phones and schedule financial appointments, interview clients to determine their needs, and provide translation to reception, interviewers, and phone volunteers.

We also need volunteers in our JobNet program. JobNet helps people prepare for and conduct a more efficient and effective job search. We need help greeting clients, answering phones, ensuring clients sign in, scheduling clients for classes or workshops, and sharing information about JobNet.

Our entrepreneurial programs, Martha's Way (residential housekeeping) and Non-medical Home Caregiver, need volunteers to help our clients practice their English skills. We could also use some administrative help with preparing materials and following up with clients.

JobNet is a place that helps people conduct a more effective and efficient job search. Some clients are looking to improve their skills to get a promotion or a better job. Some are trying to get back in the workforce after being away for some time. Others are trying to learn new skills to change careers. All are trying to improve their lives and themselves.

Volunteers are needed to assist with ESL classes (we have a curriculum and guidance), review resumes, conduct mock interviews, teach computer skills classes in our computer lab, teach soft skills seminars in our classroom, and greet clients at the reception desk.

Do you have a heart for supporting children and families during their hospital journey?

As a Grace Companion, you’ll provide invaluable support to pediatric patients on the Bone Marrow Transplant Unit (BMTU) floor at Texas Children’s Hospital. Each Tuesday and Thursday, we welcome 2-4 volunteers to serve by:

*Delivering meals to nourish both patients and their families
*Sharing comfort baskets to lift spirits and offer much-needed resources
*Engaging children in enrichment activities that bring joy and distraction during challenging times

Commitment Requirements:
Volunteers must commit to serving at least 1-2 times per month.
Shifts are available every Tuesday and Thursday.

Requirements:
Ability to pass a detailed background check
Up-to-date vaccination records
Become a part of a compassionate team dedicated to making a meaningful difference. If you’re ready to bring smiles and comfort to these children and their families, we’d love to hear from you!

We are looking for board  members who are dedicated and concerned about youth development. Board members will be required to attend quarterly board members, engage in fundraising, participate in board matters, make/sustain policy and essentially be involved in all activities that govern the nonprofit organization, Almighty Ministries, Inc. Board members who have the following expertise are preferred: legal, real estate, marketing, fundraising, accounting, business, education, religion, social media. This is a one year position. Also need a Treasurer who is knowledgeable about QuickBooks. Meetings are held at the Houston Public Young Library every quarter.

Volunteers are needed to supervise approximately 25 children while mothers participate in required therapeutic programming on-site. Children's ages range from 1 to 17.

Please note due to the sensitivity of clients and children in care, we do not allow court mandated volunteer hours. 

Please sign up here: https://events.civicchamps.com/organizations/3059/calendar/month

Activities with children range from holding/rocking infants, completing puzzles, board games, and supervision while playing outside (ex. bike riding, playing basketball, playing on the playground, etc.). This volunteer opportunity may occur indoors or outdoors (weather dependent). Moms will be attending their TC meetings from 7:00-8:15 PM on Tuesday evenings, so volunteers are asked to arrive at 6:45 PM to facilitate drop-off before TC. This shift will end at approximately 8:30 PM, once all moms have finished with their meeting and have arrived to pick up their children. Individual volunteers must be age 16 or older to sign up. Youth volunteers (ages 15 and younger) are welcome to volunteer along with their families but must be accompanied by an adult at all times.

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

CLICK TO ACCESS OUR VOLUNTEER TRAINING:

https://actionforhappiness.org/volunteer-training?utm=AD-VH

About the Role:

Our volunteers bring people together for shared learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

- The amazing 6-week Happiness Habits course is designed to be run by pairs of volunteers like you. It features expert videos, science-backed exercises and the chance to form meaningful connections. It is a very impactful (many say life-changing) experience.

- If running a 6-week course feels like too big of a first step, don't worry, you can also get involved by supporting a monthly group (they are a little bit less formal, while still having a huge positive impact!).

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

How do I know it’s right for me?

Try out the VOLUNTEER TRAINING linked above and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

- Apply Today! Together, we can inspire change.

CCSC partners with local schools to offer vision screening for students on their campuses. Volunteers who enjoy direct involvement with children and are available on weekday mornings, typically during the fall semester, are needed for this program.

Emergency Services provides food and clothing as well as financial assistance to those in crisis. Volunteers are needed to help greet clients, answer phone inquiries, interview clients, help in the food or clothing pantry, or provide administrative assistance. We especially need bilingual (Spanish / English) volunteers.

Emergency Services provides food and clothing as well as financial assistance to those in crisis. Volunteers are needed to help greet clients, answer phone inquiries, interview clients, help in the food pantry, or provide administrative assistance. We especially need bilingual (Spanish / English) volunteers.

Join us in empowering women to achieve economic independence! We offer various volunteer opportunities to support our clients:

Your time and skills can make a lasting impact! Join an orientation today.

Assist clients with shopping for grocery items of their choosing in the Isle Market Food Pantry.

Food Pantry Assistants help clients with bagging food items as well as make sure clients are choosing items appropriate for their family size. Volunteer Assistants may also offer suggestions on how to cook food. 

Some Food Pantry Assistants may also assist clients in loading groceries into their cars.

We are specifically looking for volunteers with cheerful attitudes and a friendly demeanor when interacting with clients.

We are in need of volunteers on a regular basis.

The UNCF South Texas Region Social Media Marketing Intern is responsible for assisting in a range of marketing initiatives within the organization including posting to social media, creating email newsletters, and designing marketing materials. The intern duties include tracking analytics for social media campaigns, creating social media posting schedules and writing captions for social media posts. The internship will require 10-15 hours per week.

Help us celebrate children in low-income families around the greater Houston Area by having a Party Hat Drive in support of us.

Please ask your family, friends, and neighbors to donate unopened packs of Party Hats. All items donated will be added to the Birthday Boxes that we give out every month to celebrate children around the city. 

When the drive is complete, please click HERE to schedule a drop off time 

Thanks for supporting our mission of giving Houston children a happy birthday! 

-The Birthday Bash Box Team

See birthday smiles us on Instagram  and Facebook

 This is an excellent event for families!

HOUSTON FOOD BANK Guideline Acknowledgement:

Your signature/sign in is acknowledgement that you were given (verbal or written) instructions concerning Bread Of Life, Inc. policies and guidelines of distributing HFB products. All volunteers are aware that they must go through the intake process before receiving any food, cannot receive food until all clients have been served, and that the same eligibility criteria apply to them as well.  This includes, but not limited to, Code of Ethics and Guidelines, Confidentiality, and Civil Rights.  

Click this link to view guidelines for distributing Houston Food Bank products.

Thank You,