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Welcome Desk Volunteer

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At Alliance we believe in helping our new community members become self-sufficient and feel a part of our Houston community. Every day we provide comprehensive services such as ESL classes, job readiness workshops, financial advancement and much more! We want all refugees to have a smooth transition, succeed and take part in the ÔÇťAmerican

The Welcome Desk Volunteer will be trained to simply assist our receptionists in managing daily client interactions and translations.

Duties will include but are not limited to:

  • Translating on behalf of clients
  • Answering Inbound Calls
  • And maintaining waiting area as needed.

Skills include:

  • Great phone etiquette
  • Understand Microsoft office
  • Have Customer Service Skills
  • Be Bilingual in Spanish (not required but a major plus)
  • Previous experience is a plus


  • H.S. Diploma
  • Work Related experience is a plus


  • Be 18+
  • Attend one time AMCS Volunteer Orientation

Time Frame:

  • 2 days a week
  • Between M-f from 9am-1pm or 1pm-4pm


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